FAQs

Yes — alongside our curated collections, you can create a bespoke box tailored to your recipient. Choose your items, add a
message, and we’ll assemble everything beautifully.

Absolutely. Every gift box includes a complimentary message card where you can add your own heartfelt note. We hand write or print it neatly to match the luxury feel of your gift.

Delivery times vary depending on your location and the shipping option selected at checkout. Most orders are dispatched within 1–2 working days.

We currently ship within the UK, with international shipping options coming soon. If you need a quote for overseas delivery, feel free to reach out.

Yes — you can select a preferred delivery date at checkout. We’ll do our best to ensure your gift arrives right on time.

We offer express delivery options for last‑minute gifting. If you’re unsure which option to choose, contact us and we’ll guide you.

Every box is assembled by hand and presented in a premium magnetic gift box with tissue, ribbon, and thoughtful finishing
touches. We package everything securely to ensure it arrives in perfect condition.

Never. We do not include receipts or pricing inside any gift box.

Yes — simply place separate orders for each address, or contact us for help with bulk or corporate gifting.

We take great care with packaging, but if anything arrives damaged, contact us within 48 hours and we’ll replace or resolve it quickly.

Yes — we specialise in curated corporate gifting for events, teams, and client appreciation. Custom branding options are available.

Due to the nature of our curated gift boxes, we’re unable to offer returns or exchanges once an order has been placed.

Each box is carefully prepared and packaged with intention, so we encourage you to review all details before purchasing.

If there’s an issue with your order on arrival, please contact us and we’ll be happy to help.